A recent report containing key statistical information from a questionnaire survey of public experiences of travel disruption in the UK can be found below.
The survey was administered to 2700 respondents in six regions in the UK and elicited information relating to perceptions and experiences of travel disruption. Amongst the findings, it was found that 1 in 5 people feel that they are severely affected by disruption in their everyday life, and that people generally feel that disruption is something that cannot be anticipated or controlled.